Now that you can pay and access your water account conveniently, there is no longer a need for Saturday office hours
The Detroit Water and Sewerage Department (DWSD) will no longer offer Saturday hours at its Customer Care Centers after December 16 following a dramatic reduction of foot traffic this year. Since this spring the department has significantly improved access for customers to monitor your account, track water usage, pay your bill, schedule a payment, and enter a payment arrangement without stepping into a DWSD location. Residential households which have a past due notice can now avoid a service interruption by paying their past due balance or entering a payment plan using the DWSD web portal.
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